PRETEND PLAY MEDICAL KIT - 8PCS

Yes! But Small advance payment Rs 200/- is required for this If you'd like to check your parcel before paying, simply add a note on Checkout with your order or send us a message on WhatsApp.

We deliver within 3-4 business days across Pakistan. Orders placed before 2 PM are processed the same day for faster delivery.

Yes! We offer Cash on Delivery (COD) across all cities in Pakistan. You can pay when your order arrives at your doorstep.

Yes! We do offer Free delivery on all Orders

Absolutely! All our toys are made from non-toxic, child-safe materials and meet international safety standards. Your child's safety is our top priority.

If you receive a damaged or defective item, contact us within 48 hours with photos. We'll arrange a replacement immediately.

Returns and exchanges are applicable at Toys Island 💛
Your satisfaction means everything to us. If something isn’t right, our simple, fair and transparent return & exchange policy makes it easy to sort out.

✅ When You Can Request a Return or Exchange:

1. We will gladly accept any return which was received by the customer in damaged or faulty condition. This product needs to be received  in unwashed, unused with original tags & undamaged packaging for Refund/Exchange.
2. Any complaint must be raised within 24 hours of delivery for an exchange with a short video and pictures at toysisland.pk@gmail.com / Whatsapp.
3. Refund & Exchange on not liking the product will NOT be entertained. However, you can share the issues at toysisland.pk@gmail.com for your case to be reviewed.
4. Do not put tape or stickers on the manufacturer’s box.
5. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
Process:
To start your return or exchange, simply WhatsApp us at 0303-4311314 with your order details and reason for return. Our team will guide you through the next steps. Please send return items via a traceable courier service to us.

🔔 Please Note:

• For orders above PKR 10,000, a 10% advance is required before dispatch.
• Payments can be made via Bank Transfer, Easypaisa, JazzCash, or Sada pay
• If you’d like to open the parcel before making payment, please inform our Customer Support team so this note can be added to your parcel.
• We’re happy to help you shop confidently! 💛